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Apologies That Win Customers Back

Episode #7 of the course How to win business with memorable customer service by Dream…

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Social Media Support

Episode #6 of the course How to win business with memorable customer service by Dream…

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Meaningful Support Emails

Episode #5 of the course How to win business with memorable customer service by Dream…

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Live Chat and Phone Support

Episode #4 of the course How to win business with memorable customer service by Dream…

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Knowledge Base—A Wikipedia for Your Business

Episode #3 of the course How to win business with memorable customer service by Dream…

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Pros and Cons of Customer Service Channels

Episode #2 of the course How to win business with memorable customer service by Dream…

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Why Customer Support Matters and Where to Start

Episode #1 of the course How to win business with memorable customer service by Dream…

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Rule Utilitarianism—Rebuttals

Episode #10 of the course Thinking morally: An introduction to utilitarianism by Jack Coulson  …

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Rule Utilitarianism—Objections

Episode #9 of the course Thinking morally: An introduction to utilitarianism by Jack Coulson  …

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Rule Utilitarianism

Episode #8 of the course Thinking morally: An introduction to utilitarianism by Jack Coulson  …