Handling difficult people

This course is designed to help you handle all kinds of difficult people. You will learn how to identify the main types of people and how to deal with each of them so you are ready for anything. The objective is to understand what’s going on, remain calm, and get the outcome you want from any interaction you may have, however difficult the other person may be. Over nine days, you will gain skills in understanding and influencing different personality types, modifying your own scripts, handling aggression, fogging, using the best words in difficult situations, and dealing with psychological game players.

   — students completed this course

   — recommend it to other students

   Teacher: Chris Croft

 

Start Course

 

Course plan

Lesson 1. Are They Actually Difficult at All?
Lesson 2. Different Types of People
Lesson 3. How to Deal with Each Type
Lesson 4. Aggressive People
Lesson 5. Criticism
Lesson 6. Fogging
Lesson 7. The Four-Step Process
Lesson 8. Game Players
Lesson 9. Leaving the Past Behind
+ Quiz

 

Format

Starting tomorrow, you will receive a new lesson straight to your inbox every morning for 9 days. Lessons take just 5 minutes to read, and each course is followed by fun, knowledge-testing quiz.

 

Membership

Highbrow teaches you something new every day. As you sip your morning coffee and rub the sleep from your eyes, Highbrow delivers a short, 5-minute email lesson to help you learn anything from art and philosophy, to business and personal development.

Join Highbrow and get unlimited access to our entire catalog of 250+ courses created by world renowned experts. With Highbrow you’ll never run out of new things to learn.

First 30 days are free. Cancel anytime. → Learn more about membership

 

  • Format
    One lesson delivered via email daily
  • Duration
    9 days
  • Time
    5 minutes reading a day

Related Courses