How to communicate like a pro

The ability to write and speak clearly and accurately is the mark of a professional, whether you are in a career or are an entrepreneur. Good communication skills help others understand you and help you understand them. This leads to fewer mistakes, better relationships, and increased productivity. Over the next ten days, you will discover strategies, tactics, and tools to help improve your communication skills, increase your confidence when presenting ideas, and improve written communication.

   1,213 students completed this course

   90% recommend it to other students

   Teacher: Patricia Haddock


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90% of students recommend

  “Very helpful in a way that can give you the confidence you need in communication.”

  “The course was well written and easy to digest. The format was consistent–explanation, understanding, reflection and actions I could take. I found it helpful and a good refresher!”

  “Good tips for both verbal and written communication.”


Course plan

Lesson 1. Communication Skills Matter in Business and in Life
Lesson 2. Communicate with Confidence
Lesson 3. Body Language Says More Than Words
Lesson 4. Control Your Tone
Lesson 5. Ask Good Questions
Lesson 6. Present Like a Pro
Lesson 7. Giving Feedback
Lesson 8. Handling Criticism and Negative Feedback
Lesson 9. Power Up Your Written Communication
Lesson 10. Communication Pitfalls to Avoid
+ Quiz



Starting tomorrow, you will receive a new lesson straight to your inbox every morning for 10 days. Lessons take just 5 minutes to read, and each course is followed by fun, knowledge-testing quiz.



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  • Format
    One lesson delivered via email daily
  • Duration
    10 days
  • Time
    5 minutes reading a day

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