Jeff Toister


Course: How to serve upset customers

Jeff Toister is the author of The Service Culture Handbook. More than 140,000 people on six continents have taken one of his video-based training courses on LinkedIn Learning.

Jeff is named one of Global Gurus’ Top 30 customer service professionals in the world, and Feedspot has named his Inside Customer Service blog one of the Top 50 customer service blogs on the planet.

In addition, Jeff is the author of “Customer Service Tip of the Week.” It’s one email with one customer service tip, sent once per week.