Have you ever wondered why experience with products (digital or otherwise) can make us so happy or so frustrated?
What happens in those first few seconds that triggers a change in our emotions and behavior?
These questions used to haunt me as I fell asleep and greet me as I woke up.
By working with some of the world’s most exciting startups and talented designers, I’ve gained a wealth of insight into how and why interactions are key to a product’s success.
Now, I teach businesses to better understand and craft experiences that delight their user base. You can reach me over at my studio Mikleo.